Questions and answers
Can't find your answer? Call 204-786-8588 for the clinic or 204-582-2362 for house calls.
Medical emergency? Call 911 now. Chest pain, trouble breathing, signs of a stroke, a bad fall or heavy bleeding need emergency care. Do not wait for a clinic visit or a house call.
The walk-in clinic
Where is White Cross Healthcare?
We are at 647 Broadway, Winnipeg, MB R3C 0X2, on Broadway near downtown Winnipeg. See directions and phone numbers.
Is there parking?
Yes, there is lots of on-site parking at 647 Broadway.
Do I need an appointment for the walk-in clinic?
No. You can walk in without an appointment. See the walk-in clinic page for our hours.
Do I need to be a White Cross patient to use the walk-in clinic?
No. You don't need to be a White Cross patient or have a family doctor.
What should I bring?
Please bring your health card: your Manitoba Health card, or the health card from your home province or territory.
How do I reach the clinic by phone?
Call 204-786-8588 for the clinic and the walk-in.
Do you have a women's health clinic?
Yes. Our Women's Health Clinic runs every Wednesday, 10:00 a.m. to 6:00 p.m., at 647 Broadway with a female family practitioner. Walk in, or book an appointment by calling 204-786-8588. There is no age limit, and the regular walk-in clinic is also open on Wednesdays. More about the Women's Health Clinic.
Manitoba Health coverage
Do I pay to see a doctor at White Cross Healthcare?
Doctor visits are 100% covered by Manitoba Health for patients with a valid Manitoba Health card. Bring your card with you.
I'm visiting from another province. Can I be seen?
Yes. We accept health coverage from other Canadian provinces and territories. Call 204-786-8588 and we'll confirm your details. Bring your health card.
House calls (FINDMD.ca)
How do I book a doctor house call?
Call 204-582-2362 (58-22-DOC). Lines are open 8:00 a.m. to 6:00 p.m., 7 days a week. House calls are run by our sister service, FINDMD.ca.
When will the doctor come?
Visits are the same day you call. We can't give an exact arrival time, because the doctor travels between homes.
Where do you make house calls?
Anywhere in Winnipeg inside the Perimeter Highway. Not sure if your address is inside? Call and we will check.
Can I book a house call for a parent or someone I care for?
Yes. Family members and caregivers can book. Have the patient's PHIN (the number on their Manitoba Health card) ready.
Is there an age limit for house calls?
No. There is no age limit.
Do I need to be a White Cross patient to get a house call?
No. Anyone can book. You don't need to be a White Cross patient or have a family doctor.
Other questions
Can I book online?
Not yet. We are setting up an online patient portal, and a link will appear on this website when it is ready. For now, please call us. Phone will always be available.
How do I get a minor surgery appointment?
Minor surgery appointments are by physician referral only. Procedures: lipoma removal, ganglion cyst removal, sebaceous cyst removal, mole removal, biopsies, foreign body removal and ingrown toenails. Ask a family doctor or walk-in clinic doctor to fax a referral, or visit our walk-in clinic at 647 Broadway to see a doctor who can refer you. Questions? Call 204-786-8588. More about minor surgery.
What if it is an emergency?
Call 911 right away. Do not wait for a clinic visit or a house call.
I'm a doctor. Can I work with White Cross Healthcare?
Yes, we would like to hear from you. See our careers page.
Not sure what to do? Health Links - Info Santé has registered nurses on the phone 24 hours a day, 7 days a week: 204-788-8200 in Winnipeg, or 1-888-315-9257 toll-free.